Common Questions
Straight answers to what clients usually ask before working with Derma Circuit.
- What happens if a channel underperforms?
- We'll tell you honestly if a channel isn't performing rather than billing for it anyway. Ask us for examples of channels we've dropped for underperforming — we're not shy about it.
- How do you handle communication?
- We read every message personally — there's no support queue in between. We'll tell you directly who's assigned to your account before work starts.
- How long until I see results?
- We flag early indicators in the first few weeks, even before the final results land. We'd rather under-promise here than have you disappointed three months in.
- How do we get started?
- We treat onboarding as the most important month of the relationship, not a formality. From there, changes go live in stages, with reporting on each one.
- Do you do standalone audits?
- An audit doesn't require switching agencies, and we're upfront about that. We'll tell you plainly if switching wouldn't actually change much.
- Do I own my accounts and data?
- Your accounts, your data, always — we don't build on platforms that lock you in. If we ever part ways, you keep everything, full stop.
- How is pricing structured?
- We're upfront that this isn't the cheapest option in Boise, but the reporting is unusually thorough. You can see typical ranges on our pricing page, though your actual quote may land differently.